Refund policy

30-Day Return Policy: You have 30 days from the date of receiving your item to request a return.

Eligibility for Returns: To be eligible for a return, your item must be in the same condition as received—unworn or unused, with tags, and in its original packaging. Please include the receipt or proof of purchase.

Return Initiation: To start a return, contact us at info@nomads-nook.com. Once your return is accepted, we'll provide a return shipping label and detailed instructions. Items sent without prior authorization will not be accepted.

Damages and Issues: Inspect your order upon reception. If the item is defective, damaged, or incorrect, contact us immediately to evaluate the issue and make it right.

Non-Returnable Items: Certain items cannot be returned, including digital products, perishable goods, custom or personalized items, and personal care goods. We also cannot accept returns for hazardous materials or flammable liquids. Contact us if you have concerns about specific items.

Exclusions: Returns are not accepted for sale items or gift cards.

Exchanges: For a quick exchange, return the item and make a separate purchase for the new item.

European Union 14-Day Cooling Off Period: If shipping into the European Union, you have the right to cancel or return your order within 14 days without justification. The item must be in the same condition as received.

Refunds: We'll notify you after receiving and inspecting your return. If approved, you'll be automatically refunded on your original payment method within 10 business days. For any delays beyond 15 business days, contact us at info@nomads-nook.com.

Note: This policy is subject to change. Please check for updates on our website or contact us for the latest information.