FAQ's

Yes, we offer free worldwide shipping to select countries. Please note that additional customs fees, taxes, or duties may apply depending on your location. We recommend checking with your local customs office for more information regarding potential charges.

For Orders in the USA:
We rely on the trusted USPS (United States Postal Service) for reliable and efficient delivery right to your doorstep.

For International Orders:
No matter where you are, we've got you covered. We usually team up with FedEx to ensure your order arrives securely and promptly, tailored to your location.

Special Delivery for Your Area:
Sometimes, we might even partner with other trusted courier services to get your order to you as fast as possible, depending on where you're located.

Warehouse Handling:
All orders are carefully handled and shipped from our warehouse. During holidays and special sale seasons, please keep in mind that we may experience a slightly longer processing time due to increased demand.

Processing Days:
We work diligently to process your orders on weekdays, from Monday to Friday. After you place an order, please allow 1-2 business days for us to process it. Your order will be shipped on the day immediately following the processing day. Please note that we don't process orders on weekends.

Shipping Times:
For orders within the United States, you can typically expect your package to arrive within 5-11 days. If you're located in Europe, anticipate your order to arrive within 5-12 days. For our international customers, please be aware that due to high demand and varying customs processes, international orders may take between 2-4 weeks to reach you. However, this is the worst-case scenario to account for unforeseen circumstances and your order will likely arrive within a few days.

We value your trust in Nomad's Nook, and we're committed to ensuring your travel-themed treasures reach you in excellent condition. If you have any questions or need further assistance, please don't hesitate to reach out to our customer support team.

Tax-Free Shopping
The prices you see on our website are listed in US Dollars and are tax-free. That means you're getting the pure product price upfront.

Duties and Taxes
Now, here's the nitty-gritty: Depending on where you live, you might be asked to cover import taxes, duties, and other customs-related fees once your order reaches your doorstep. These fees are determined by your local customs authorities, and they're your responsibility.

Your Duty (No Pun Intended)
Please note that any import taxes, duties, or customs charges are on you, our intrepid traveler, to take care of. These costs won't be covered by us.

Customs-Related Delays
While we're all about speedy adventures, customs procedures can sometimes slow things down. We can't control delays caused by customs departments in your country, but we'll be here to assist however we can.

If you don't receive your order within 30 days after shipping, you are eligible for a full refund. If you encounter any issues or concerns regarding your shipment, please don't hesitate to reach out to our customer support team. We are here to assist you and ensure that you have a positive shopping experience with Nomads Nook.

As we aim to process orders as fast as possible, you must request any changes/cancellations within 12 hours of ordering. All requests after this time will be denied. Your order can be returned for a full refund after it is received.

In the unlikely event that your package is lost or arrives damaged, please contact our customer support team immediately at info@nomads-nook.com. We will work with the shipping carrier to resolve the issue and ensure that you receive a satisfactory resolution.